This panel is a must-read/watch for any supervisor evaluating burnout, team morale, and value alignment.
People are experiencing a new type of burnout since the pandemic. In May 2021, a group of supervisors and community leaders came together and discussed ways that we’ve experimented, succeeded, and failed at navigating drastic changes and supporting our team. As digital community builders, what did we learn that we must hold on to, versus what still needs to be thrown away?
About Higher Ed Digital Community Builders
Organized by Dr. Josie Ahlquist, this Facebook group is a clubhouse for higher education professionals to connect, reimagine and transform how we build genuine campus digital communities and strategic online engagement experiences. Every week, community members share resources, discussions, and opportunities to further develop digital communities that serve our students, families, and partners in timely, innovative, and supportive ways.
Highlighted Content from Panelists
Links to what was mentioned during the panel (Click on the Image for Links).
2:00 As a higher ed campus leader and industry community builder, what is one moment, strategy, or program you are especially proud of this spring?
12:36 For you personally, what are the early signs that you are experiencing burnout?
25:18 Direct supervisors and campus leaders can have a huge impact on the positive and negative experiences of employees – even before the pandemic. What have you learned about being a caring supervisor supporting your team?
36:20 If you could give the field of higher education a letter grade on handling workload and wellness for campus staff this past year – what would you give them and why?
46:40 In this past year, we’ve seen many colleagues leaving student affairs due to a variety of reasons. In thinking of ways to improve higher education as a whole, what do we have to improve to recruit, retain, and elevate our staff?
58:00 What do you want to remind yourself in the Fall about lessons learned in Spring 2021?
Additional Resources from Josie
- Dr. Josie Ahlquist’s book Digital Leadership In Higher Education: Purposeful Social Media in a Connected World
- Digital Community Building Cohort: Summer 2021 (Sign Up Today!)
- A Call to Campus Leadership: Your Social Media Managers Need You to Read This
- How COVID is Redefining Higher Ed, Tech & Leadership
- #DigLead Book Club: Featuring Joe Sabado
Subscribe to Josie’s newsletter, Digital Leadership Download
From speaking, workshops, coaching and consulting, Josie has transformed her services that can be delivered 100% remotely.
Tricia D. Brand, Chief Diversity Officer in the Office of Equity & Inclusion at Portland Community College
Tricia leads college-wide DEI strategies for Portland Community College (PCC). She initially joined PCC in 2014 as the Associate Dean of Student Development at their Southeast Campus. Tricia has also served as a senior-level administrator at small colleges and large research universities–supporting historically underrepresented students and engaging college equity, social justice and diversity strategies. Tricia is the co-chair of the PCC Preferred Future Task Force, a presidentially appointed college-wide response and communications team for local and national issues that blunt the sense of safety and belonging in their community. In May of 2020, after the murder of George Floyd, Tricia advised the PCC communications team and supported the creation of a social media task force to bring college values and resources into digital community spaces. Very recently she was also appointed to chair a new task force examining the future of learning and work for PCC. Within the world of service in Student Affairs, she has served as a board member for Region V of NASPA and for OWHE (Oregon Women in Higher Education). She also serves as a member of the Policy Advocacy Council for the American Association of Community Colleges (AACC) and was recently featured in their June 2020 Community Colleges Daily article,
Jon McBride, Associate Athletic Director for Communications and Media Strategy at Brigham Young University
Jon McBride is the associate athletic director for communications and media strategy in BYU Athletics where he combines a background of media relations, influencer relations, social media management and a passion for athletics. He previously was the director of digital communications in BYU’s central communications office. His most unique professional accomplishment was landing a pitch to Beyoncé’s publicist and getting a post out to her 63 million followers, but his most meaningful work has been in using Instagram stories to address hard-hitting and impactful topics on campus such as sexual assault, consent, mental health, racism, conflict management, respect and more.
Joe Sabado, Associate CIO of Student Affairs/Executive Director SIS&T at UC Santa Barbara
Joe Sabado is the Associate Chief Information Officer (CIO) for Student Affairs and the Executive Director for Student Information Systems and Technology (SIS&T) at UC Santa Barbara. He is also a member of the UCSB Student Affairs Executive Group. Joe leads a team of 65 employees in charge of providing information technology support for the 30 units within the Division of Student Affairs and the Graduate Division. Joe has 25 years of IT experience in Silicon Valley start-up, corporate, and higher education environments. The majority of his career has been at UC Santa Barbara. Joe received his BA in Political Science and Asian American Studies from UCSB and MBA from Capella University.
As a first-generation Filipino-American immigrant from the Philippines, Joe has experienced marginalization, including bullying and racism, faced leadership challenges, and has had to learn how to navigate organizational politics, including supervisor expectations and relationships with colleagues. Joe’s personal background and professional experiences influence his leadership, management, and mentoring principles rooted in diversity, equity, inclusion, and authenticity.
Kimberly Stern, Director of Social and Digital Media at Colorado State University
With 15 years of experience in strategic digital communications, Kimberly Stern leads Colorado State University’s award-winning Social and Digital Media team. Her team is responsible for setting the strategy and stewarding Colorado State University’s brand and reputation in the social and digital media space. She helped create a distinct voice for the institution that fans have come to trust and engage. She loves the challenge of blending the art and science of creating dynamic and engaging digital content. Under her leadership, CSU’s social media presence has blossomed into an internationally recognized powerhouse. The CSU Social and Digital Media team won a Webby Award (aka “Oscars of the Internet”) and is a Shorty Awards honoree (honoring the best in social media). Kimberly was recognized as an outstanding young leader and named to BizWest’s 2015 40 Under Forty.
About Josie, Moderator and Community Founder
Dr. Josie Ahlquist is a digital engagement and leadership researcher, speaker, and consultant. She teaches teens, young adults, education professionals, and campus executives how to humanize technology tools and prioritize building community online.
Josie absolutely loves fostering and educating about digital community building. So, at the start of the COVID-19 pandemic, she created a Facebook group called the Higher Ed Digital Community Builders, which has grown to nearly 2,000 members. She also created and manages the Digital Community Building Cohort, a mastermind educational program for higher education social media managers to improve online community building strategies.
As a researcher and writer, Josie is extensively published and maintains an active blog and podcast, which have received accolades from EdTech Magazine, Inside Higher Ed and the Chronicle of Higher Education. Her new book, Digital Leadership in Higher Education: Purposeful Social Media in a Connected World was listed as an Amazon #1 new release for college and university student life.
She also serves as a teaching faculty at Florida State University, creating curriculum to build digital literacy and leadership skills for undergraduates up to doctorate level students. Josie received her doctorate from California Lutheran University in Higher Education Leadership, Masters in Education from Northern Arizona University. She majored in sociology and human development at South Dakota State University.