Get your students trained in Student Social Media Academy.

Consulting Services

Digital engagement is student engagement. I offer tailored consulting solutions and long-term thought partnership to help you maximize the potential of your online presence and engage with your community more meaningfully.

How I Can Help

I tailor my consulting services by campus to give you the support you need for clear answers, immediate improvement, and long-term transformation. Working together, we can evaluate your strengths, educate your team, and elevate your impact. Typically, I structure my consulting packages by the length of time needed to achieve our goals: twelve months, eight months, or four months.

How can I help you lead today?

Josie is a pure delight to work with! In my time working with Josie as a consultant to our campus, I have gained tremendous respect and admiration for the work that she does. Her genuine passion for sharing digital best practices with students, professionals, and administrators is evident through the high energy and enthusiasm she brings to any project or presentation.
Megan Rolfs
Previous Director of Marketing and Communication,
Division of Student Affairs, Illinois State University

Digital Transformation Package

Digital Transformation Package

The most comprehensive of all my offerings, this package is for clients who are committed to meaningful, sustainable, and effective solutions for building a truly resonant online community and voice. If you are ready to foster a campus-wide ethos that prioritizes the importance of leading online, this package will equip you with the background, strategy, support, and confidence you need to do exactly that.

Over the course of twelve months working together, you can expect:

Consistent Support:

Monthly consulting calls and regular access to me and my team via email. This averages out to about 10 hours monthly (120 hours total) of hands-on strategy.

Education Services:

Educational Sessions delivered for up to 75 minutes each. Customized by audience, including campus leadership, staff, faculty, and students.

Executive Services:

Executive coaching provided for the relevant leadership and team; includes multiple sessions and written reports.

Elevation Services:

Deliverables are customized based upon evaluation results. The most common include social media goal-setting, brand guidelines, campaign project management, or a social media strategic plan.

Evaluation Services:

Deliverables Typically Include:

Total Investment:
12 months of customized consulting/Starts at $65,000*

*4,100 per month flexible payment structure

Digital Engagement Consultation

Digital Engagement Consultation

Focused on evaluation and education, this package spans eight-months and provides clients with everything offered in the Digital Transformation Package except the monthly consulting phone calls, Year-End Audit and Report, and the Elevation Services deliverables.

Total Investment:
8 Months of Evaluation and Education/
Starts at $45,000

Digital Clarity Package

Digital Clarity Package

This package provides clarity on your current state and a roadmap for four months of improved strategies and structures to help get you to where you want to be. The Digital Clarity Package provides more than metrics – it empowers you with the qualitative and quantitative analysis you need to improve digital engagement.  

Total Investment:
4 Months of Evaluation-Only Consulting/
Starts at $27,000

Case Study:

Illinois State University, Division of Student Affairs Multi-Year Consulting

Client Challenges

The team at Illinois State University was so caught up in the day-to-day that they didn’t have time to see the big picture of digital engagement in student affairs, or how best to develop buy-in across the division. They aimed to be the premier student affairs division using social media, but didn’t have a roadmap for how to get there or feedback to tell them if they were on the right track.

How We Worked Together

Over the course of two years working together, our relationship included advisory services, as well as hands-on strategy and data analysis. That way ISU got the best of both worlds: macro vision and micro momentum.

Digital Education Sessions

If you are interested in a shorter engagement or a one-time session to provide you and your team a shot in the arm on all things digital, I also provide keynotes, half-day, multi-day, and multi-session options for institutions all over the world.

Full-Day Consultation

Includes up to four customized sessions for six hours of strategy with leadership, staff, or students. This can be broken up over three days within three months.

Total Investment: $12,500

Half-Day Digital Education

Includes up to two customized sessions for a total of 2.5 hours. This can be broken up over two days within two months.

Total Investment: $9,000

Multi-Day Education

Includes up to eight sessions within four-to-six months for various stakeholders across your institution.

Total Investment: $24,000

A la carte Keynote

Includes one 60-75 minute session.

Starts At:
$6,500

Please note: All listed prices are for in-person services. A discount of $1,000 is available for all virtual-only sessions/packages.

Specific Outcomes Of Our Work Together

  • Developed ownership, usage, and evolution of their branded hashtag.
  • Global exposure of their student digital influencer program, further legitimizing the allocation of resources.
  • Investment of video production and strategy in student affairs.

Results of our consulting work together:

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The division’s marketing team produced 48 videos during the 2017-2018 academic year.
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The division’s social media audiences increased by 113% in the 2017-2018 academic year.
Awarded “Best Overall Use of Social Media” on campus by University Marketing and Communications at the 2018 #RedbirdProud Social Media Awards
Josie is a major contributor in bringing digital leadership to the forefront and highlighting the importance of this critical competency for higher education professionals, including senior officers. Over the years, I’ve leveraged her knowledge and expertise in digital leadership in order to elevate my professional skills in this area as a senior administrator. Josie’s coaching is a must-consideration if you are seeking to take your digital leadership to the next level as a senior administrator in higher education!
Levester ‘LJ’ Johnson
Vice President for Student Affairs | Illinois State University

Some Institutions I’ve Supported

Your campus and programs are not cookie-cutter,
neither is my consulting.

Let’s build a customized menu of services that fits your needs immediately and your goals for the future. Past examples include:

Spark your mission on social media

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